Privacy policy and terms of use
How Kamers Brasil and Kamers Health process the data submitted through the websites.
Who we are
This policy applies to the websites of Kamers Brasil (kamersbrasil.com.br) and Kamers Health (health.kamersbrasil.com.br), the healthcare division of Kamers Brasil, headquartered at Rua Samuel Heusi, nº 463, Edif. The Office, 10º andar, salas 1002 e 1003, Centro, Itajaí (SC), CEP 88301-320, Brazil. Kamers Brasil is the controller of the personal data processed through these websites, under the Brazilian General Data Protection Law (Law No. 13,709/2018, LGPD).
What data we collect
Contact forms: name, email, phone, company, service of interest and the message sent.
Kamers Health quote requests: name, email, phone, company name, CNPJ, products and quantities, and the institution documents required for the sale of healthcare products: articles of incorporation, CNPJ registration card, health permit, operating license and Company Operating Authorization (AFE).
Newsletter: the email address provided when subscribing.
Browsing data: referring page, campaign parameters (UTM), date and time of submission and technical access information, such as the IP address, which we store in encrypted form and use only for security and abuse prevention.
The quote list built in the Kamers Health catalog is stored only in your browser until it is sent.
How we use the data
To respond to your inquiry and provide the requested commercial service; to prepare quotes and verify the institution's health regulatory standing, which is required for the sale of diagnostic products; to send the newsletter to those who subscribed; to measure the source of contacts in order to improve our campaigns; and to protect the websites against fraud and automated submissions.
Legal bases
We process data to carry out preliminary procedures related to a contract, at the data subject's request (contact and quotes); to comply with legal and regulatory obligations (health and tax documentation); based on consent (newsletter); and based on legitimate interest (website security and campaign measurement), always respecting your rights.
Who we share data with
The data is accessed by the Kamers sales team responsible for serving you and is recorded in the company's customer relationship management (CRM) system. To operate the websites, we rely on hosting and email delivery providers, which process the data only according to our instructions and may store it on servers outside Brazil, with the safeguards provided for in the LGPD. We do not sell or transfer your data for third-party marketing purposes.
How long we keep data
We keep the data for as long as necessary for customer service and the business relationship. Requests that do not turn into business are reviewed or anonymized within 24 months. Data and documents related to sales are kept for the periods required by tax and health legislation. Newsletter subscriptions remain valid until cancelled.
Your rights
You may, at any time, confirm whether we process your data, access it, correct it, request the anonymization or deletion of unnecessary data, request portability, find out with whom it has been shared and revoke your consent, including unsubscribing from the newsletter. Just write to atendimento@kamersbrasil.com.br. You may also file a complaint with the National Data Protection Authority (ANPD).
Security
Submissions are made over an encrypted connection (HTTPS), documents are kept in private storage, and access is restricted to the people who need them to serve you.
Cookies
The websites do not use advertising cookies. We use browser storage only to save your quote list. If measurement tools are added in the future, this policy will be updated.
Terms of use
The information on the websites is for informational purposes only and does not constitute an offer. Kamers Health products are sold only to licensed institutions, upon quotation. Prices, availability and lead times are confirmed by the sales team. Texts, images and trademarks on the websites belong to Kamers or to their respective owners and may not be reproduced without authorization.
Changes
This policy may be updated. The version in force is always the one published on this page, with the date below, and the acceptance recorded on the forms indicates the version in force at the time of submission.
Version 2026-10 · updated in October 2026.